Terms of Business

Terms of Business


Offer validity : 15 days from quotation date
Warranty : 1 year standard (externally damages are not accepted)
Delivery : Within one month
Freight : As an actual
Taxes : All taxes are included in price
Modification : Plumbing system must would be modified as per requirement
Fittings : Must on client end as require as applicable
Payment terms : 100% Advance

Refund & Cancellation Policy


Order Cancellation
  1. Customers can cancel their order before the product is dispatched by contacting our customer support team.
  2. Once the product is dispatched or delivered, cancellation is not allowed.
Refund Policy
  1. If an order is canceled before dispatch, a full refund will be processed within 15 business days to the original payment method.
  2. No refunds will be issued once the product has been delivered.
EMI Option with Bajaj FinServ
  1. Digigo Water Softeners can be purchased through easy EMI options via Bajaj FinServ.
  2. Customers can avail no-cost EMI or flexible payment plans as per Bajaj FinServ’s terms and conditions.
  3. To apply for EMI, select Bajaj FinServ as the payment option at checkout or contact our sales team for assistance.